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Beginner

Forwarding incoming calls to an external number?

Hi,

How can I forward all incoming calls from either an external or internal number to an external number only on certain schedule.

I want to forward all the incoming calls to my extension just if they are from 9pm to 9am or weekend.

I tried with a schedule on CUC and I associated it to my DN but im unable to specify it to forward the call to a number. Am I missing a step or am I doing it completely wrong?

Im using CUCM 10.5

Thanks in advance

Best regards, Cesar

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Participant

Hi Cesar,

Hi Cesar,

You have an option of ToD on cucm too.

Apart from that in your existing setup, what happens when you call inside and outside the schedule?

can you tell more about your unity setup ?

Please rate and mark if helpful

Regards,

Adarsh Chauhan


Please rate and mark correct if helpful
Regards,
Adarsh Chauhan

View solution in original post

2 REPLIES 2
Highlighted
Participant

Hi Cesar,

Hi Cesar,

You have an option of ToD on cucm too.

Apart from that in your existing setup, what happens when you call inside and outside the schedule?

can you tell more about your unity setup ?

Please rate and mark if helpful

Regards,

Adarsh Chauhan


Please rate and mark correct if helpful
Regards,
Adarsh Chauhan

View solution in original post

Highlighted
Beginner

Exactly what info. do you

Exactly what info. do you need of the cuc, i ask because i didnt configure it all.

About what does it do when i call during or out the schedule, is the same, all calls are forwarded at any time (if I specify the forwarding in the cucm forward fields) or none of them are forwarded if cucm forward fields are blank. I mean I wasnt able to specify the forward number anywhere on the cuc all the real modifications i did were on the cucm.

So I tried the ToD on the cucm and it worked as charm, so far .

Thanks

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