Solved: Re: FXS lines not dialing out

Jeremy Phillips · ‎08-18-2011

We have a 3845 Router that we reconfigured for voice. Have phones in the building and they are able to dial any extension and dial outside. The router is at one location and the CCM is at another location. When we hook a normal POTS phone to the FXS port it will call any extension but you can't call it back and it will not call outside the network.

Here is the Hardwar on it:

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 13-Dec-05 10:57 by ccai

ROM: System Bootstrap, Version 12.3(11r)T2, RELEASE SOFTWARE (fc1)

AltCenter-IDF6-3845 uptime is 1 day, 5 hours, 18 minutes

System returned to ROM by power-on

System restarted at 09:26:25 CDT Wed Aug 17 2011

System image file is "flash:c3845-advipservicesk9-mz.123-11.T9.bin"

Cisco 3845 (revision 1.0) with 1004543K/44032K bytes of memory.

Processor board ID FTX1011A32R

2 Gigabit Ethernet interfaces

2 Channelized T1/PRI ports

1 Virtual Private Network (VPN) Module

8 Voice FXO interfaces

8 Voice FXS interfaces

DRAM configuration is 64 bits wide with parity enabled.

479K bytes of NVRAM.

250880K bytes of ATA System CompactFlash (Read/Write)

Configuration register is 0x2102

THIS IS THE SHOW RUN:

version 12.3

service timestamps debug datetime msec localtime

service timestamps log datetime msec localtime

service password-encryption

!

hostname AltCenter-IDF6-3845

!

boot-start-marker

boot-end-marker

!

logging buffered 16384 warnings

no logging console

no logging monitor

enable secret 5 $1$aW3X$TStOR0E5KJfk5gRjE820V/

!

clock timezone CST -6

clock summer-time CDT recurring

clock calendar-valid

no network-clock-participate slot 1

no network-clock-participate slot 2

no network-clock-participate slot 3

no aaa new-model

ip subnet-zero

ip cef

!

no ip domain lookup

ip multicast-routing

ip ips po max-events 100

no ftp-server write-enable

voice-card 0

no dspfarm

!

voice-card 1

no dspfarm

!

voice-card 2

no dspfarm

!

voice-card 3

no dspfarm

!

trunk group pots

!

voice call send-alert

voice call carrier capacity active

voice rtp send-recv

!

voice service pots

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

supplementary-service h450.12

h323

!

voice class codec 100

codec preference 1 g711ulaw

codec preference 2 g729r8

!

voice class h323 100

h225 timeout tcp establish 3

h225 timeout setup 3

!

port-channel load-balance src-ip

username admin privilege 15 secret 5 $1$53aL$M/o20dEL3/VaWkM7ESfyq1

!

controller T1 3/0/0

framing esf

linecode b8zs

!

controller T1 3/0/1

framing esf

linecode b8zs

!

translation-rule 1

!

no crypto isakmp ccm

!

interface GigabitEthernet0/0

ip address 10.120.68.5 255.255.255.0

duplex full

speed 1000

media-type rj45

h323-gateway voip bind srcaddr 10.120.68.5

!

interface GigabitEthernet0/1

no ip address

no ip redirects

no ip unreachables

no ip proxy-arp

ip virtual-reassembly

ip route-cache flow

duplex full

speed 1000

media-type rj45

!

ip classless

ip route 0.0.0.0 0.0.0.0 10.120.68.1

!

control-plane

!

voice-port 1/0/0

description POTS Phone Line 210-353-1598

caller-id enable

!

voice-port 1/0/1

trunk-group pots

description POTS Phone Line 210-353-1599

caller-id enable

!

voice-port 1/0/2

!

voice-port 1/0/3

!

voice-port 1/1/0

!

voice-port 1/1/1

!

voice-port 1/1/2

!

voice-port 1/1/3

!

voice-port 2/0/0

trunk-group pots

connection plar 5019

description POTS Phone Line 210-927-3120

caller-id enable

!

voice-port 2/0/1

!

voice-port 2/0/2

!

voice-port 2/0/3

!

voice-port 2/1/0

!

voice-port 2/1/1

!

voice-port 2/1/2

!

voice-port 2/1/3

!

sccp local GigabitEthernet0/0

sccp ccm 10.210.200.10 identifier 10

sccp

!

sccp ccm group 1

associate ccm 10 priority 1

!

dial-peer voice 7 pots

trunkgroup pots

destination-pattern 6[2-9]......

forward-digits 7

!

dial-peer voice 11 pots

trunkgroup pots

destination-pattern 61[2-9]..[2-9]......

forward-digits 11

!

dial-peer voice 830 pots

trunkgroup pots

destination-pattern 6830[2-9]......

forward-digits 10

!

dial-peer voice 911 pots

trunkgroup pots

destination-pattern 911

no digit-strip

forward-digits all

!

dial-peer voice 9911 pots

trunkgroup pots

destination-pattern 6911

forward-digits 3

!

dial-peer voice 9997 pots

trunkgroup pots

description Calls out

destination-pattern 6T

incoming called-number .

direct-inward-dial

!

dial-peer voice 9998 voip

description Incoming Call Manager Calls

destination-pattern [0-5,7-9]...

voice-class codec 100

voice-class h323 100

session target ipv4:10.210.200.11

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 9999 voip

description Incoming Call Manager Calls

preference 1

destination-pattern [0-5,7-9]...

voice-class codec 100

voice-class h323 100

session target ipv4:10.210.200.10

dtmf-relay h245-alphanumeric

no vad

!

dial-peer voice 1 pots

destination-pattern 1598

port 1/0/0

!

dial-peer voice 2 pots

destination-pattern 1599

port 1/0/1

!

gateway

timer receive-rtp 1200

!

call-manager-fallback

secondary-dialtone 6

max-conferences 4

transfer-system full-consult

timeouts busy 20

ip source-address 10.120.68.5 port 2000

call-forward pattern 6T

time-zone 8

We do not have the SRST license yet. We are still waiting on that.

Please, any help?

Steven Griffin · ‎08-18-2011

Jeremy,

School districts do tend to let contracts expire. Pity. However, I wouldn't give up. Get with your Cisco AE and see if they can cut you a deal to bring all your Cisco gear back under contract.

Removing the FXS ports from the trunk group should allow inbound/outbound calls to proceed normally.

-Steven

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View solution in original post

Steven Griffin · ‎08-18-2011

Jeremy,

Two comments. First, use a newer IOS. 12.3T is rather old and, if memory serves, not supported. Since you have what looks like 1GB of DRAM, try using the latest 15.0(1)M release.

Second, I notice you've made, what I assume is the fxs ports, voice-port 2/0/0 part of the pots trunk group. Why? Are you planning on dialing out of that port? The connection plar statement should auto-magically ring the phone if an inbound call for 5109 arrives. Outbound, it should match one of your dial-peers directly. Try removing it from the trunk group and see if that clears things up.

-Steven

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Jeremy Phillips · ‎08-18-2011

Hi Steve,

Thanks for the fast response. This is a older router. It has been sitting around for a while. The contract for it is no longer active. This is a School District that doesn't have a lot of finances and they ask us to do things cheaply. I recently took over this position of caring for the network here. They have gone through two others in the past year and a half.

The router has the fxs ports as voice-port 1/0/0. The fxo ports start at voice-port 2/0/0.

If I add a plar statement to the extension I want and take the ports out of trunk group you think that will fix it?

Here is what I did:

!

voice-port 1/0/0

connection plar 1598

description POTS Phone Line 210-353-1598

caller-id enable

!

voice-port 1/0/1

connection plar 1599

description POTS Phone Line 210-353-1599

caller-id enable

Tomorrow when the building opens up again we will double check.

Thanks.

Steven Griffin · ‎08-18-2011

Jeremy,

School districts do tend to let contracts expire. Pity. However, I wouldn't give up. Get with your Cisco AE and see if they can cut you a deal to bring all your Cisco gear back under contract.

Removing the FXS ports from the trunk group should allow inbound/outbound calls to proceed normally.

-Steven

Please help us make the communities better. Rate helpful posts!

Jeremy Phillips · ‎08-22-2011

Hi Steve,

Thanks for the help. I have not forgotten about you. School starting and got real busy. They ported over couple of other POTS lines and used those for the fire alarm. But I am still interested in getting this working properly for next time and being able to save the cost at that building also.

I was able to get a hold of the latest IOS image and soon I will be able to finish this right and will let you know what happened.

Thanks again,

Jeremy

Jeremy Phillips · ‎10-11-2011

Hi there Steve, and others who were reading this.

Sorry been a while. Since they were functioning we had to move onto other high priority problems. But we did come across a similar issue at another campus when they were trying to add a fax line without any phone jacks in the building. We ran it through our network and after a lot of research and others with more good ideas also this is what we did to get the fx0 and fxs ports to work like we wanted:

Added a line to the "voice service voip"

modem passthrough nse codec g711ulaw

Then we needed to put a translation on it:

voice translation-rule 1320

rule 1 /9221249/ /1320/

!

voice translation-profile Fax-Profile

translate called 1320

Then adjusted those ports like you suggested:

voice-port 0/2/1

connection plar 1320

description POTS Phone Line 210-922-1320

caller-id enable

!

voice-port 0/3/0

description POTS Phone Line 210-922-1320

caller-id enable

Also setup new dial peers for that line:

dial-peer voice 5 pots

destination-pattern 1320

port 0/3/0

forward-digits all

!

dial-peer voice 6 pots

translation-profile incoming Fax-Profile

incoming called-number 9221249

direct-inward-dial

Thanks for all those that helped with this. Eventhough it is a different router I am sure the concepts will work just fine.