Solved: G729 trunk to CME and G711 to CUE Mailbox

Fachroky Wiratama · ‎10-22-2015

I have problem that when i call form trunk and there is no answer it has to go to Mailbox buat it is directly disconnected

it seem that the problem is in codec because to trunk the codec that used is G729 but to CUE is G711

i already configured the transcode for that, but still cannot goes into mailbox from trunk, what i miss ?

this is the configuration for that

voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
mode border-element
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip refer
no supplementary-service sip handle-replaces
fax protocol t38 version 3 ls-redundancy 0 hs-redundancy 0 fallback none
h323
sip
header-passing
registrar server expires max 3600 min 600
early-offer forced
no silent-discard untrusted
midcall-signaling passthru

interface SM1/0
ip unnumbered GigabitEthernet0/0
service-module ip address 192.168.100.10 255.255.255.0
!Application: CUE Running on SM
service-module ip default-gateway 192.168.100.1
no keepalive
!
sccp local GigabitEthernet0/0
sccp ccm 192.168.100.1 identifier 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register mtpac7e8a2ade21
!
!
!
dspfarm profile 1 transcode
codec g711alaw
codec g711ulaw
codec g729br8
maximum sessions 6
associate application SCCP
!
dial-peer voice 2200 voip
destination-pattern 2200
session protocol sipv2
session target ipv4:192.168.100.10
dtmf-relay rtp-nte sip-notify
codec g711ulaw
no vad

thanks & regards,

Rocky

Ayodeji Okanlawon · ‎10-22-2015

Okay, can you please add this..

voice service voip

no sup sip moved

Do another test call and send me

debug ccsip messages

Please rate all useful posts

View solution in original post

Ayodeji Okanlawon · ‎10-22-2015

The configuration you have posted here is not enough to make your xcoder register.

Where is your telephony-service commands/config..You need the ff commands

telephony-s
sdsp units 2
sdsp trans sess 6
sdsp tag 1 mtpac7e8a2ade21

Please rate all useful posts

Fachroky Wiratama · ‎10-22-2015

ooh sorrry.. here is the telephony-service config

telephony-service
sdspfarm units 1
sdspfarm transcode sessions 6
sdspfarm tag 1 mtpac7e8a2ade21
video
no auto-reg-ephone
max-ephones 30
max-dn 30
ip source-address 192.168.100.1 port 2000
timeouts interdigit 2
load 7965 SCCP45.9-3-1SR1-1S
time-zone 41
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 20.. extension-length 4
voicemail 2200
max-conferences 4 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Oct 22 2015 16:11:35

Ayodeji Okanlawon · ‎10-22-2015

ok so is the transcoder registered..

sh sccp

If it is..then we need to look at your call flow..inbound and outbound dial-peer

please do a test call and send the ff

debug voip ccapi inout

I also need your full sh run (just attach it )

Please rate all useful posts

Fachroky Wiratama · ‎10-22-2015

this is the debug result

term mon
CME-CEDRUS#
Oct 22 10:24:03.523: //-1/DA1934B48114/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=08978398199
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:08978398199@172.16.34.100
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=sip:622129634600@192.168.12.15:5060
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Oct 22 10:24:03.527: //-1/DA1934B48114/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x22542770, Call Info(
   Calling Number=sip:08978398199@172.16.34.100,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=sip:622129634600@192.168.12.15:5060(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=100, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=447
Oct 22 10:24:03.527: //-1/DA1934B48114/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:08978398199@172.16.34.100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
Oct 22 10:24:03.527: //-1/DA1934B48114/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:08978398199@172.16.34.100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.527: :cc_get_feature_vsa malloc success
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.527: cc_get_feature_vsa count is 1
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.527: :FEATURE_VSA attributes are: feature_name:0,feature_time:567156048,feature_id:117
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/cc_process_call_setup_ind:
   Event=0x410E2478
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 622129634600
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCallSetContext:
   Context=0x39F3FD90
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 447 with tag 100 to app "_ManagedAppProcess_Default"
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/ccGetMemPoolFromContainer:
   mempool not found from usrContainer(41A48EA0)
Oct 22 10:24:03.527: //-1/xxxxxxxxxxxx/CCAPI/ccCreateMemPoolInContainer:
   Mempool(41AE3F50) created in usrContainer(41A48EA0)
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=20009, Params=0x39F47FD0, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCheckClipClir:
   In: Calling Number=sip:08978398199@172.16.34.100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCheckClipClir:
   Out: Calling Number=sip:08978398199@172.16.34.100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
Oct 22 10:24:03.527: //447/DA1934B48114/CCAPI/ccCallSetupRequest:
   Destination Pattern=2000$, Called Number=2000, Digit Strip=TRUE
Oct 22 10:24:03.531: //447/DA1934B48114/CCAPI/ccCallSetupRequest:
   Calling Number=sip:08978398199@172.16.34.100(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2000(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=08978398199, Final Destination Flag=TRUE,
   Guid=DA1934B4-77DD-11E5-8114-C3E647508F1A, Outgoing Dial-peer=20009
Oct 22 10:24:03.531: //447/DA1934B48114/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=08978398199
   ----- ccCallInfo IE subfields -----
   cisco-ani=sip:08978398199@172.16.34.100
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=2000
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

Oct 22 10:24:03.531: //447/DA1934B48114/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x23119190, Interface Type=6, Destination=, Mode=0x0,
   Call Params(Calling Number=sip:08978398199@172.16.34.100,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2000(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20009, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
Oct 22 10:24:03.531: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.531: :cc_get_feature_vsa malloc success
Oct 22 10:24:03.531: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.531: cc_get_feature_vsa count is 2
Oct 22 10:24:03.531: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:03.531: :FEATURE_VSA attributes are: feature_name:0,feature_time:567155600,feature_id:118
Oct 22 10:24:03.531: //448/DA1934B48114/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
Oct 22 10:24:03.531: //448/DA1934B48114/CCAPI/ccCallSetContext:
   Context=0x39F47F80
Oct 22 10:24:03.531: //447/DA1934B48114/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=20009
Oct 22 10:24:03.535: //448/DA1934B48114/CCAPI/cc_api_update_call_info:
   Interface=0x23119190, Call Id=0x1C0
Oct 22 10:24:03.535: //448/DA1934B48114/CCAPI/cc_api_call_proceeding:
   Interface=0x23119190, Progress Indication=NULL(0)
Oct 22 10:24:03.539: //448/DA1934B48114/CCAPI/cc_api_call_alert:
   Interface=0x23119190, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
Oct 22 10:24:03.539: //448/DA1934B48114/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
Oct 22 10:24:03.539: //447/DA1934B48114/CCAPI/ccCallAlert:
   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
Oct 22 10:24:03.539: //447/DA1934B48114/CCAPI/ccCallAlert:
   Call Entry(Responsed=TRUE, Alert Sent=TRUE)
Oct 22 10:24:03.539: //448/DA1934B48114/CCAPI/ccCallFeature:
   Feature Type=25, Call Id=448
Oct 22 10:24:03.539: //447/DA1934B48114/CCAPI/ccCallNotify:
   Data Bitmask=0x7, Call Id=447
Oct 22 10:24:03.539: //447/DA1934B48114/CCAPI/ccCallNotify:
   Data Bitmask=0x7, Call Id=447
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/cc_api_call_disconnected:
   Cause Value=19, Interface=0x23119190, Call Id=448
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=19, Retry Count=0)
Oct 22 10:24:13.539: //447/DA1934B48114/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/cc_api_get_transfer_info:
   Transfer Number=NULL
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:
   type=6 redirecting_number=2000
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:
   type=6 Original Called Number=2000, Called Number=2000, Calling Number=08978398199, Calling DN=-1 Calling Id=447,
   Redirect Number=2200, Redirect Reason=2
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:
   Updated numbers: type=6 Original Called Number=2000, Redirect Number=2200
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:
   type=6 redirecting_number=2000
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :cc_get_feature_vsa malloc success
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: cc_get_feature_vsa count is 3
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :FEATURE_VSA attributes are: feature_name:0,feature_time:567155376,feature_id:119
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: feature_vsa is 21CE1D48,featname is 0
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :cc_get_feature_vsa malloc success
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: cc_get_feature_vsa count is 4
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :FEATURE_VSA attributes are: feature_name:0,feature_time:567154704,feature_id:120
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: : Generating new feature vsa,inserting it
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: feature call forward featname is 3
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: feature_vsa is 21CE1B88,featname is 0
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :cc_get_feature_vsa malloc success
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: cc_get_feature_vsa count is 5
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.539: :FEATURE_VSA attributes are: feature_name:0,feature_time:567155824,feature_id:121
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: : Generating new feature vsa,inserting it
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.539: feature call forward featname is 3
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.539: :cc_free_feature_vsa freeing 21CE1AA8
Oct 22 10:24:13.539: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.539: vsacount in free is 4
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=19)
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/ccCallDisconnect:
   Cause Value=19, Call Entry(Responsed=TRUE, Cause Value=19)
Oct 22 10:24:13.539: //448/DA1934B48114/CCAPI/cc_api_get_transfer_info:
   Transfer Number=NULL
Oct 22 10:24:13.543: //448/DA1934B48114/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x23119190, Tag=0x0, Call Id=448,
   Call Entry(Disconnect Cause=19, Voice Class Cause Code=0, Retry Count=0)
Oct 22 10:24:13.543: //448/DA1934B48114/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.543: :cc_free_feature_vsa freeing 21CE1C68
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.543: vsacount in free is 3
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.543: vsacount in free is 2
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.543: :cc_get_feature_vsa malloc success
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.543: cc_get_feature_vsa count is 3
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Oct 22 10:24:13.543: :FEATURE_VSA attributes are: feature_name:0,feature_time:567155600,feature_id:122
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Oct 22 10:24:13.543: feature call forward featname is 3
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.543: :cc_free_feature_vsa freeing 21CE1B88
Oct 22 10:24:13.543: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.543: vsacount in free is 2
Oct 22 10:24:13.543: //447/DA1934B48114/CCAPI/cc_api_get_ccm_detected:
   CallInfo(ccm detected=FALSE)
Oct 22 10:24:13.547: //447/DA1934B48114/CCAPI/ccCallForwardTo:
   Call Forward Number=2200, Call Forward Cause Reason=2, Call Id=447
Oct 22 10:24:13.547: //447/DA1934B48114/CCAPI/cc_api_call_disconnected:
   Cause Value=16, Interface=0x22542770, Call Id=447
Oct 22 10:24:13.547: //447/DA1934B48114/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
Oct 22 10:24:13.547: //447/DA1934B48114/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
Oct 22 10:24:13.547: //447/DA1934B48114/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
Oct 22 10:24:13.547: //-1/xxxxxxxxxxxx/CCAPI/ccMemPoolTDFreeHelper:
   data = 41A5CE54
Oct 22 10:24:13.547: ccMemPoolTDFreeHelper:mem_mgr_mempool_free: mem_refcnt(41AE3F50)=0 - mempool cleanup
Oct 22 10:24:13.555: //447/DA1934B48114/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x22542770, Tag=0x0, Call Id=447,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
Oct 22 10:24:13.555: //447/DA1934B48114/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
Oct 22 10:24:13.555: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.555: :cc_free_feature_vsa freeing 21CE1808
Oct 22 10:24:13.555: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.555: vsacount in free is 1
Oct 22 10:24:13.555: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 22 10:24:13.555: vsacount in free is 0

and also the sh run i attached.

thank you,

rocky

Ayodeji Okanlawon · ‎10-22-2015

Okay, can you please add this..

voice service voip

no sup sip moved

Do another test call and send me

debug ccsip messages

Please rate all useful posts

Fachroky Wiratama · ‎10-22-2015

thanks Ayodeji,

It works.. now the mailbox can reach from trunk.

Thanks alot

regards,

Rocky