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Gmail alerts and integration

pcromwell
Level 3
Level 3

We have CUCN 8.6 and have now moved to gmail enterprise.

I just need a way of sending vmail alerts, don't require single inbox or anything.  From what I have read. I could do alerts but I need to configure a smart host. Apparently this cannot be the target gmail server, as unity is not a relay server. I need a on site SMTP server to do the relay for me. Is this correct?

If I upgrade to CUCN 9, there is HTML alerts, but again that points to needing a smart host being configured.

4 Replies 4

Mark Lyman
Level 5
Level 5

You can use Gmail as your SMTP server.  A quick google search produced lots of websites on how to set it up.  So GMail would be your smarthost in your case.

Here is one of the many results I found.

http://lifehacker.com/111166/how-to-use-gmail-as-your-smtp-server

Now I am confused. this thread,

https://supportforums.cisco.com/thread/2040811

cleary states, that you cannot configure gmail as the smarthost. If i am understanding correctly your reply suggests I can

I apologize.

Gmail will allow you to use them as a smarthost SMTP relay, but they require authentication to do so.  We do this for all our printers that email out scanned/faxed images.

Looking at the Unity Connection smarthost configuration, there is no option for authentication, so it requries a blind unautenticated relay, which gmail will not allow.

So yes, you are correct, Gmail is not a viable options for Unity Connection smarthost at this time.