Got the warning after putting a call on hold over 1 min

[xzjleo2005]

Hi, I have a requirement here, customer wants to get the some kind of warning or notification after putting a call on hold over 1 min. Could you share with me if I can do this on CUCM and how to do that?

CUCM 7 + Unity 4.2

Thanks. Leo

[Rob Huffman · Accepted solution]

Hi Leo,

What many people use is Hold Reversion which ensures a call is not left on Hold/Ignore for substantial

periods of time

Hold Reversion

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsholdrv.html

Cheers!

Rob

[xzjleo2005]

Thanks Rob.

[Rob Huffman]

Hi Leo,

You are always welcome my friend

Cheers!

Rob