I have configured a group jump with 10 extensions assigned.
I chose the distribution algorhitm "longes idle time" but once everything is set up all the lost calls of the group are being redirected to the same extension without taking in consideration who was the last member busy. I double checked that all the members are logged in the group jump.
The CISCO version is 8.6
I have made several group jumps with the same configuration wihtout problems. The problem could be in the physycal phone?
Any help will be welcome
thanks
