Hello
Kindly find also below other way to configure the AA on CUE using CLI commands , it will be helpful also.
Step 1:
CUE:
!
groupname Administrators member user1
!
ccn trigger sip phonenumber 3600 (( 3600 AA which will be your responsible for AA))
application " autoattendant"
enabled
maxsessions 3
end trigger
exit
!
ccn application autoattendant
parameter "operExtn" "3001" (( 3001 your operator))
end application
!
////on your router///
!
dial-peer voice AA voip
destination-pattern 3600
session protocol sipv2
session target ipv4:x.x.x.x (IP of your CUE)
dtmf-relay sip-notify
codec g711ulaw
Step 2:
To record a new prompt and replace the default welcome greeting, perform the
following: You have two ways (( 1- record message using windows recorder then upload to flash 2- record using Cisco IP phone))
for Cisco IP phone on Cisco unity express you have to define phone 1 as admin
Step 3:
From IP Phone 1, dial number 3555 and login with your credentials. Select “2” to
manage custom prompts and record a new prompt.
Step 4:
Display the prompts in the system and notice the new recorded prompt:
CUE# show ccn prompts
CUE# ccn rename prompt AAWelcome.wav AAWelcome_orig.wav language en_US
Step 5:
Finally, rename the new recorded prompt to “AAWelcome.wav” using the
following command:
CUE# ccn rename prompt UserPrompt_01102009011309.wav AAWelcome.wav
lanuage en_US
Thank you
please rate if this will help
