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Beginner

Having Trouble Getting BLF Feature to Work on CP-8851 Phone

I have a CP-8851 phone set up to monitor a few extension numbers using the BLF feature but the assigned buttons do not light up when the monitored lines go off hook even though the buttons are assigned as sd blf keys.  I can assign one of the same extensions to my 8865 phone and it works like it should.  Active 8841 phone load version is sip88xx.12-0-1-11 and the Call Manager version is 11.5.1.12900-21.  The load version on my 8865 is sip8845_65.12-0-1-11.  Any help would be appreciated.

Thanks

Dale Shew

dshew@uabmc.edu

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VIP Advisor

Re: Having Trouble Getting BLF Feature to Work on CP-8851 Phone

Are you using subscribe_css or presence group, if so you need to make sure
that permissions are granted to watch these DNs.

***** remember to rate useful posts

View solution in original post

2 REPLIES 2
VIP Advisor

Re: Having Trouble Getting BLF Feature to Work on CP-8851 Phone

Are you using subscribe_css or presence group, if so you need to make sure
that permissions are granted to watch these DNs.

***** remember to rate useful posts

View solution in original post

Beginner

Re: Having Trouble Getting BLF Feature to Work on CP-8851 Phone

Thanks for your help Mohammed.  That was it.

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