I have a CP-8851 phone set up to monitor a few extension numbers using the BLF feature but the assigned buttons do not light up when the monitored lines go off hook even though the buttons are assigned as sd blf keys. I can assign one of the same extensions to my 8865 phone and it works like it should. Active 8841 phone load version is sip88xx.12-0-1-11 and the Call Manager version is 18.104.22.16800-21. The load version on my 8865 is sip8845_65.12-0-1-11. Any help would be appreciated.
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