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493
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5
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Hearing other conversations during calls

kgilkes92
Level 1
Level 1

Hi,

 

A user of a 7821 currently hears conversations from another person other than the call the user is on. What are possible reasons this might be happening?

 

Thanks

2 Replies 2

Gregory Brunn
Spotlight
Spotlight

Interesting I would recommend the next time it happening taking pcap and using wireshark to play it back. 

problemchild27
Level 1
Level 1
Free call barging..Is the issue happens with only this user or most of the users? E1/T1 trunk ? What protocol is configured for signaling? Is there any ACD in place?