HELP: Gatekeeper admission confirmation (ACF) message missing IP address

[globecomm-tle]

GK responding back to our IPIP GWY with ACF message but with IP address of destination remote missing–

value RasMessage ::= admissionConfirm :

    {

      requestSeqNum 39

      bandWidth 160

      callModel direct : NULL

      destCallSignalAddress ipAddress : <MISSING>

  … …

>Show gatekeeper endpoints

Showed the site is registered.  Site was pingable.  I rebooted GK.  Waited 20 minutes and saw no site registration into GK but it eventually registered.

[dksingh]

can u provide following from the GK?

deb h225 asn1

deb gatekeep main 10

sh gatek end

sh gatek zone prefix all

sh gatek gw

sh run

Pl. point to the ACF in ques.

[globecomm-tle]

See below for some of the requested info.  We fixed it by rebooting the H323 TERMINAL.  Even though GK showed TERM registered (and pingable), for some reason GK would not respond back with an IP of the TERM in the ACF message.  The GK should've aged out the terminal if it wasn't a valid registration anymore.  Since its working now, I cannot get you a full trace of all the information requested.  The ACF message I posted was the actual message when it failed.  I did not include all of it since it wasn't relevant.

--------------------------------

2901-GK-1#sh gatek end

                    GATEKEEPER ENDPOINT REGISTRATION

                    ================================

CallSignalAddr  Port  RASSignalAddr   Port  Zone Name         Type    Flags

--------------- ----- --------------- ----- ---------         ----    -----

172.17.152.129  1720  172.17.152.129  1719  gk-hns            TERM

    E164-ID: 5550304

    E164-ID: 5550305

    H323-ID: HN_Test

192.168.12.177  1720  192.168.12.177  57295 gk-hns            H323-GW

    H323-ID: ipip1@hns

    Voice Capacity Max.=  Avail.=  Current.= 0

Total number of active registrations = 2

No zone prefix are defined.  Its one big zone with intra-zone enabled calls.

2901-GK-1#sh gatek gw

GATEWAY TYPE PREFIX TABLE

=========================

Prefix: 1#*    (Default gateway-technology)

  Zone gk-hns master gateway list:

    192.168.12.177:1720 ipip1

Prefix: 2#*

[dksingh]

Correct..GK shd have flagged it or forced unregister the terminal

if there was an issue with TTL or Reg refresh.

But ofcourse that didn't happen. If GK was infact seeing it as

registered, it shd have returned proper IP address in the ACF.

So I agree some sort of glitch on the GK. If it happens again,

please do capture info requested.

Also, do u know if the  terminal supports h323 ver v1 or a v2 ?

What do u see for TTL in RRQ ?