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help over autoattendant configuration

gevangelista
Level 1
Level 1

                   I've a unity express version 8.6.3 .

I'want to configure an autoattendant.

But I'call directly the 499 (autoattendant number ) and I'receive a fast busy.

Eachone can halp me?

On the voice-gw I've configured the related dial-peer  at follow:

dial-peer voice 499 voip
description autoattendant
destination-pattern 499
session protocol sipv2
session target ipv4:10.1.10.1

dtmf-relay sip-notify

no vad

on cisco unity unde auto attendant configuration I've  inserted these parameters:

application name :    autoattendant

call-in number:   499

script:  aa.aef

language: system default

maximum sessions: 2

script parameters:

allowexternal transferts  false

buscloseprompt  aa.businessclosed.wav

businessschedule: systemschedule

busopenprompt: aabusinessopen.wav

dialbyextanytime false

dialbyextnanytimelnputlenght 4

dialbyfirstname false

disconnetaftermenu false

holidayprompt aaholidayprompt.wav

max retry 3

openext:

welcomeprompt: aawelcome.wav

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

CUE can only talk G711, so add the following to your dial-peer 499

codec g711ulaw

HTH,

Chris

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