IP Telephony and Phones

Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...

Dear Sir i am new to 8851 ip phone , just need help for speed dial kem i do program speed dial entries into the device and when the phone is turned off the entries are lost is there is any advice why list is forgotten from the phone ? thanks

Hi Experts,I am sitting with an unique issue where my Auto Attendant works perfectly from inside the office, however it is not reachable from external calls.Connection ISP > SIP > CUBE > SIP > CUCMWhat I am seeing is as soon as I direct the call to C...

with ver6.xwhen the operation receive a call from PSTN and transfering to the internal user, on internal user phone, it shown the call from operator, we want to setup shown as the real caller, anyway to enable it?thanks

Hello Cisco-Community ! We actually face a severe problem concerning mostly our cellphone or landline call-in users in WebEx meetings or even conversations from PSTN (mostly vodafone mobile) to normal CUCM SIP registered internal office phones. It ra...

I have a real estate office with a receptionist and a realtor. The realtor phone is set for CallFwdAll to their cell phone. The customer calls into the main number. Then transfer the call to the realtor. The call then get's forwarded to the reatlor's...

We're running into an issue where our agents on a third party contact centre system are experiencing 1 way audio on an intermittent basis roughly around the 15 minutes mark.This is a CUCM v10 solution, connected to said 3rd party contact centre solut...

Hi to allMy question is very simpleIntercom working fine , but the issue is that you can call only one intercom phoneWhat is the requirement if i want to perform an intercom call to a multiple phonesDoes this work with Hunt group?Regards

Hi all. In the screenshot I encountered a problem: immediately after turning it on, this appears. Has anyone else encountered this problem? It asks for a domain, username and password. The phone is completely new. There is a way to access the setting...

My company has 4 Call Manager subscribers, two at our HQ datacenter and two at our colocation.   We powered down everything at our colo this part Saturday because we are moving it out of state.  Since then, we have had random locations having switch ...

HI, we have project requirement to integrate the Iridium Satellite phone integration with Cisco PABX to make a calls in case of emergency. Can you please suggest, what can we achieved with this interface.1) can we make calls on any number at cisco PA...

We are a healthcare facility.  For past several months we have had several complaints from users that calls are often full of static.   We are running CUCM 12.5(1)SU8 and the phones are primarily 8811 running current firmware.   We have replaced phon...

I bought a new KEM (PID: CP-8800-A-KEM) along with the cisco ip phone CP8851 but unable to power up the KEM. I am using C2951 ISR with IOS 15.6 and Cisco Unified Communications Manager Express (CME) version 11.5. Please note i am using call manager e...

This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...