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Help to Set up Access code for Incoming call for an particular DID

Murali shankar
Level 1
Level 1

Hi,

 

Here is the requirement. When an Inbound call comes to a particular DID (1234) . The Number should prompt for the access code , once the code is entered it should reach the DID(1234). How can i set-up this? 

 

Call Manager 10.5

Unity - 8.5

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

There is no built-in feature to do what you're asking on any of what you mention, your options would be to build a TCL script or use UCCX/UCCE.

HTH

java

if this helps, please rate

Thanks.

 

Is there any suggestion we can provide other than going for TCL Script in UCCX/UCCE. 

Just for clarification, TCL scripts are configured in the GW.

HTH

java

if this helps, please rate

Thanks