hold/transfer stop working

[miket]

I have an issue on CUCM 10.5 and 7841 sets with latest firmware. The hold/transfer stop working and you need to reset the phone or unplug it to restore functions.  I have the latest firmware on the sets and it still is happening. Anyone see this lately and has resolved it?

[Abhay Singh Reyal]

You must be running into bug CSCun65437. Find the below link helpful.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCun65437/?referring_site=bugquickviewredir

HTH

Regards

Abhay

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[Brandon Buffin]

What firmware version are you running? Seems related to this bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCun65437/

Brandon

[miket]

I am running sip78xx.11-7-1-17 I seen the two bugs and wonder if still an issue with some firmwares

Thanks for the reply

[Abhay Singh Reyal]

Seems to be an exact match with the bug, would advise you to open up a TAC case so that ES can be published for you. 

HTH

Regards

Abhay

[miket]

I have a TAC case open. I tried to use a downlevel ES firmware but no luck.

I will update when I have a fix