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How can I turn off Packet Loss Concealment on a 2901 Voice Gateway????

 

 

See the image above. Notice that the VIC card is replaying the last 50 milliseconds of the tone at a decreasing level. I believe this to be a default feature in Cisco called Packet Loss concealment. It is causing me a lot of problems when sending DTMF tones in the Voice stream. I am unable to use any type of DTMF relay for my application.

 

I have already tried all of the echo cancel settings, decreased playout delay to 0 and there has been no change.

 

Does anyone have any ideas on how to turn this feature off?

 

Relevant info:

VIC3-2 E/M card on a Cisco 2901 Router

 

voice-port 0/1/0
 operation 4-wire
 signal lmr

 

1 Reply 1

The Cisco Engineer confirmed that this is a PLC feature causing this issue, but say that it would be  an enhancement request to turn it off.  No resolution.