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How do I adjust the display on my 8851 phone?

kbeaton
Beginner
Beginner

In the image below the screen has the LARGE boxes with the information displayed, why?

7705.PNG

 

The majority of our phones display in incoming call like below

How do I get the above display to be like the display below?

7213.PNG

 

In comparing two phones that to me are setup identical, they are distinctly different.

In the image below the top screen appears to be almost monochrome

The lower screen looks to be full color.

I this might be a clue into why the screen display differently

Two displays.PNG

2 REPLIES 2

dkupper
Engager
Engager

One possibility could be differences in Firmware. Click on settings and I think phone information. Then compare the firmware versions.

j.huizinga
Frequent Contributor
Frequent Contributor

The top picture is from 12.X firmware

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