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1301
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5
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how do I know the phone line is busy (in use) or idle from Call Manager or Device administration?

Oak Ridge
Level 1
Level 1

how do I know the phone line is busy (in use) or idle from Call Manager or Device administration?  the phone is in remote site.

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

You can't that info is not in the GUI.

HTH

java

if this helps, please rate

James Hawkins
Level 8
Level 8

If you have the web server enabled on the IP phones you can browse to the phone and see what is happening with the lines.

you mean the device information? I just look at it , but which field you would check?

Dennis Mink
VIP Alumni
VIP Alumni

You can tell by going to the phone, and then click on its IP address, then go to streaming statistic (stream1/stream2). If the phone has an active RTP stream on that page, you can seafely assume it is busy, or at least it is on a call.

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