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How many line groups can one person be in?

ChrisB-IP
Level 1
Level 1

Hi, is there a hard limit on the number of line groups a single person can be in? We've got a few users who are in more than one, and we'd like to know what the actual constraints are before we run afoul of them. 

 

There's certainly a practical limit on how many you could be a part of. As I haven't found a way to chose to only log in to a particular line group, the more groups you're a part of, the harder it would be to know which group you're answering the phone for. Besides that, I'd appreciate any information on the limits of this functionality.

 

1 Reply 1

Dennis Mink
VIP Alumni
VIP Alumni

i am not aware of a hard max value, altghough there most likely is one.

 

the question is though if you have some of your users part of a large number of hunt/line groups, then really is native cucm a suitable solution for you, because you might want to consider sticking for instance an IVR in place, instead of using all individual hunt pilots. (just a thought).

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