How to access PLM without admin privilege

[Yangjp715]

Hi all,

I have to check our license usage, but i do not have admin password since the previous person did not leave the password. I am a supper user in CUCM, as i know, reset password with recovery CD is a way, but i do not want to take risk. Is there another way to check the license from PLM? 

Thanks.

[Jaime Valencia · Accepted solution]

No, you can get some basic info via CLI, but you don't really see the license usage there.

co-res PLM uses the same user as CCMadmin, and you can find out if any other users have PLM access via CLI.

[Yangjp715]

Hi Jaime,

I could not access CLI by using the account i have. Actually i just want to check if we have a unused Telepresence room license. From license usage report in CUCM, i could not see how many unused licenses i have.

Thanks.

[Jaime Valencia]

OK, then you will need to regain CLI access to then find out which users have PLM access.

[Yangjp715]

Thanks Jaime, Just confirm does a independent PLM need the same username as ccmadmin? How to check from CLI which users have the privilege to access a independent PLM?