How to add an extension module 7916 at UCM 7.1.3

[leandro.perez]

Dear Frends

I need to add a extension module 7916 + 7965 phone at UCM 7.1.3, but when I add the module It does´t not work.

I need to add something to the configuration?, I already check the aux port between  the units.

So I think that the problem isn´t  phisical.

I´ll be waiting you answers

greetings Leandro

[Jaime Valencia]

Make sure you're running at least 8.3(5) FW on your phone

You need to provide a clear explanation of what's happening, red buttons? problem on CCMAdmin?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[leandro.perez]

The Extension Module 7916 is connected to the phone, but do not run.
In the UCM in the phone settings configured Expansion Module Information, but not know if I need something else in the module configuration.

I need something else in configguracion?
please any suggestions

THX