I have an extension assigned to a Directory handler in Unity. If I assign a DN to this same extension and set it go right to voicemail in call manager I get a prompt to pess 1 to enter an extension or 4 to search the directory. If I call directly into UCONN and enter the extension it takes me right to where I can search for a name.
My question is how can I send a call directly to where a user can search the directory without having to press 4.
Thanks,
Alex