How to change ON HOLD MESSAGE record for an Extension ?

[umarwaqqas]

Can someone please help "How to change ON HOLD MESSAGE record for an Extension ?"

Please advise where I can find the settings/feature to change it.

Regards.

[Dennis Mink]

what product is this? cme?  cucm?

[umarwaqqas]

This is for Cisco Unified Communication Manager v 10.

[Jaime Valencia]

I'll assume you actually mean MOH, so, read here

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_1052/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_chapter_0101100.html