cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
637
Views
15
Helpful
4
Replies
abuahmed.sd
Beginner

How to Check number of Calls goes via PSTN?

Hi all there

Is there any way to count the number of calls goes outside via PSTN in the last month or something like this.

is RTMT do that? and how to do that?

 

Thanks in advance.

4 REPLIES 4
Prassha
Beginner

Hello Abu

 

RTMT does not have any data storage repository for calls, it can provide you real time view of calls going in cluster.

 

For historical calls, you need to setup a CDR/Billing server which will help you to store the call records.

 

Take a look on CDR server functionality and setup :

 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-version-110/213526-configure-cdr-on-ccm-11-5.html

 

Rate if you find this helpful

 

Regards
Prassha3
Rate if you find this helpful

Rate if you find this helpful or Mark Solutions as Accepted
Mohammed al Baqari
VIP Advisor

When you can do this if you have your CDR enabled and configured. Then you
can generate CDR report based on your SIP trunk.

See this if it helps

https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records

**** please remember to rate useful posts

Thanks, Mr. Mohammad. But when I enabled That services this message comes out: (( 30061 : Data is not available in the Database.))

what can I do for this?

Thanks in Advance...

Jaime Valencia
Hall of Fame Cisco Employee

CDR only starts producing data after it is enabled, if you just enabled it, you will only have data from that point forward. 

HTH

java

if this helps, please rate
Create
Recognize Your Peers
Content for Community-Ad