how to configure 6901 phone in cucm(elevator phone)

[owaisqadri]

Dear all

I registered 6901 phone in cucm and its showing registered but on phone i hear a busy tone.
I cant make a call and also cant receive
please guide me ASAP

[Ayodeji Okanlawon]

When do you get a busy tone? Do you habe a dial tone on the phone? Have you configured an extension number on the phone?

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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

[owaisqadri]

as i pickup the hand set, it's just giving me a busy tone
no dial tone
yes i confgured the extension as well

[Aman Soi]

Hi ,

what is the firmware version and CUCM you are using?

also, protocol for registration [SIP/SCCP]

regds,

aman

[owaisqadri]

protocol SCCP

CUCM version 8.5.1

firmware : SCCP6901.9-3-1-SR1-3

[Aman Soi]

Hi ,

Did u upload the Device pack in CUCM?

regds,

aman

[owaisqadri]

Dears,

I GOT THE SOLUTION AND NOW IT'S WORKING
THANKS FOR YOUR PRECIOUS TIME

[Aman Soi]

Hi,

I could find similar thread

https://supportforums.cisco.com/thread/2059319

what was the issue?

regds,

aman

[snamenye]

DEAR OWAISQADRI . . . .WHAT WAS THE SOLUTION???  PLEASE SHARE!!!  THANKS FOR YOUR PRECIOUS TIME.

[JASON VLAD]

What was the resolution on this.  Others may want to know as well.  You were looking for a solution ASAP but now you are not willing to take 30 seconds to update the rest of us that may run into the same issue.  Not very nice.