How to configure Call Forward No Answer

[John Huthmaker]

        I'm trying to set up one of our receptionist lines to roll over to another line if the receptionist doesnt answer.  I beleive I have things configured correctly, but it doesnt appear to work.  Here is a screen shot from within Call Manager.  Do I have something ticked wrong?  I have confirmed that that search space does contain this directory number that I am trying to forward to.

Thanks,
John

[Rob Huffman · Accepted solution]

Hi John,

Just un-check the voicemail check boxes and you should be good to

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

[John Huthmaker]

Thanks Rob.  That definitley did it.  Since godaddy.com is down, I didnt get an email from this forum.  I'm glad I decided to check in.  Thank you very much for your help.

[munzirk]

Hi,

Even I am facing similar issue, unchecked voicemail box but no luck. Call Forward no answer does not work. Please help.

Thank you

[marclallier]

Worked for me as well. Thanks!