how to control number of rings after a caller input transfer in unity call handler

[baselzind]

i have a unity 11.5 , i have created a AA and call handler which during the greeting if you press a number you get transferred to an extension and set it to "release to switch" , the problem the call disconnect after three rings? how can i increase the rings? i cant seem to find it anywhere?

[Mohammed al Baqari · Accepted solution]

I think you need to find if the disconnect cause by CUCM or Unity.

In CUCM, under 'No Answer Ring Duration (seconds)' is used to define the
timeout value