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Beginner

how to disable CDR for one extension number

Hi,

My client has a few extensions configured with an 'access door' feature so when the number is dialled a remote doorlock is unlocked.  One of the doors does not close properly and each time it 'bounces' on the latch a CDR is being generated.  As some of the doors are very busy the CDR logs are getting clogged up with these doors in contant use.  I have read though some CDR configuration notes and have found some sections on disabling CDR (entirely) or using the RTMT to clear the CDR/CMR buffers, but nothing that can be configured on a specific extension. 

The current version of CUCM is 4.1 but the site is being migrated to CUCM8.5 at present.

If anyone has any pointers or needs further information please ask!

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Hall of Fame Master

how to disable CDR for one extension number

Wrong forum, try "IP Telephony". You can move your post using the control panel on the right.

Beginner

how to disable CDR for one extension number

so, does anyone have any suggestions to try no its in the right forum?

Hall of Fame Cisco Employee

how to disable CDR for one extension number

That's not possible, CDR is either ON or OFF for the whole server in which the parameter is configured.

Any DN which is registered on a server where CDR is ON will generate CDR data.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Hall of Fame Community Legend

Re: how to disable CDR for one extension number

Hi there,

It's possible that disabling this parameter "CDR Log Call with Zero Duration Flag" might get rid of these

records as they may be 0 seconds in length

Cheers!

Rob

"Everything is broken" - Bob Dylan

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