08-14-2012 04:26 AM - edited 03-16-2019 12:42 PM
Hi all
I would like to disable the voicemail prompt that is played when a call enters a user voicemail.
Example:
When you enter a users voicemail, it plays: "<Standard greeting/Alternative greeting>" fllowing by "<At the tone, please leave a message, press the pund key for function and features>". I would like the user to record such message, so it is something like this: "<Hi, you've called Kristian, please leave a message after the tone>.
So how do I disable the standard message in a users voicemail? Is it a global UC configuration or per user?
Best regards
Kristian
Solved! Go to Solution.
08-14-2012 04:59 AM
Hi,
You have to make two changes under VM profile:
First: Put check mark for "Set subscriber for self-enrollment at next login" under "Profile" section
Second: Put check mark for "Do not play the "Record your message at the tone" prompt" under "Greetings" section
This will disable the auto message and will allow user to record his/her greeting message.
08-14-2012 04:59 AM
Hi,
You have to make two changes under VM profile:
First: Put check mark for "Set subscriber for self-enrollment at next login" under "Profile" section
Second: Put check mark for "Do not play the "Record your message at the tone" prompt" under "Greetings" section
This will disable the auto message and will allow user to record his/her greeting message.
08-15-2012 06:14 AM
Thanks. that did the trick
/Kristian
01-15-2016 09:38 AM
Disabling a user in Active directory (LDAP integration on Unity connection ) does not lead to disable voice mail in Unity
Customer and I expected when we disabling an account in AD it disable Voice mail in Unity connection too so we should not be able to hear or leave a VM. The sync with AD happens every night at midnight
2.AD account disabled 2:15pm on Jan 14 2016, tried to leave message and login to VM
Why disabling an account from AD does not disable the VM which is integrated to LDAP.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: