How to download the .pcap file from 7821 MPP Cisco phone

[RFC_2549]

Hello,

I did a packet capture from a Cisco 7821 MPP phone, now in the web interface under "Info" and then "Debug info" I see that there is the "capture file" XXX.pcap

Hw can I download it? If I click it it opens in a web browser with an encrypted-like text...

I0m trying to register it on Webex so no CUCM available

Thank You and kind regards

[balaji.bandi]

use different browser, Looks like your browser associated with extention.

[RFC_2549]

I tried with 3 different browsers, the situation is still the same

[Ratheesh Kumar]

Hi there

Can you try clearing the cache or another workaround is to open a new browser session using a private browsing window or incognito mode 

Also try right click the link and save it

Hope this Helps

Cheers
Rath!

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[Geovani]

Right click the pcap link and save it