How to enable personal telephone book on IP Phone 7962 (SIP, 9.4(2)SR3)

[Blacky42]

Dear all,

I'm trying to figure out how to get a private telephone book up an running on my phone above (with german locale if this is important).

What I've done:

I've added into my SEPxxxxxx.cnf.xml file the URL of my webserver:

<directoryURL>192.168.178.10/Cisco/dir.xml</directoryURL>

I've created the following test file (dir.xml):

<?xml version="1.0" encoding="utf-8"?>
<CiscoIPPhoneMenu>
  <Title>Phonebook</Title>
  <Prompt>Dir External</Prompt>
  <MenuItem>
    <Name>Mum</Name>
    <URL>Dial:0123456</URL>
  </MenuItem>
  <MenuItem>
    <Name>Dad</Name>
    <URL>Dial:01265432</URL>
  </MenuItem>
</CiscoIPPhoneMenu>

I'm also able to open the file via the URL in my webbrowser.

However when I press the 'book' key I just get three entries (bear with me if the translation doesn't match exactly in English since I have translated from the German locale):

Calls in absence

Picked calls

Called numbers

No entries from my dir.xml file are shown at all...

Any ideas/hints what the issue could be!?

Your help is much appreciated!

Thanks

Carsten

[R0g22 · Accepted solution]

Not sure where this phone is registered, but can you add "http://" in the directory URL and then test. 

Something like - <directoryURL>http://192.168.178.10:80/Cisco/dir.xml</directoryURL>

Can you take a http capture depending upon what devices you have ?