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bijoyjackjesse
Beginner

How to find the Product Authorisation Key (PAK) in Call Manager

Hey Guys,

Can we find the PAK from Call Manager, if so How to find it from the Call Manager.?

Thanks in Advance

Bijoy Jesse

1 ACCEPTED SOLUTION

Accepted Solutions

Which version of UCM are you using?

The PAK code is normaly in  the license .lic file.

The later UCM's you can go to "License File Upload", select your license file and then view.

You should see a section.

1111ab123456

Why do you need to know the PAK code?

Graham

View solution in original post

7 REPLIES 7
Jaime Valencia
Hall of Fame Cisco Employee

No, you cannot

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Which version of UCM are you using?

The PAK code is normaly in  the license .lic file.

The later UCM's you can go to "License File Upload", select your license file and then view.

You should see a section.

1111ab123456

Why do you need to know the PAK code?

Graham

View solution in original post

Hey Graham

It's 7.X version.. As there is a handover of a site the client has to rehost the License in their CM.

Is there any way to find..

Thanks..

It depends on how this system became 7.1

If its an upgrade from an earlier release there may not be any PAK code for the phones or nodes. There will be a PAK code for the feature license but that will just reference the upgrade.

If you are trying to find what the customer purchased that may not be possible.

You can get a system re-hosted by giving the existing MAC address and the new MAC, you don't need a PAK code for that.

You can try to look at the license files from the CLI if you have 7.1(3) or later.

try: file list license *

That should list the license files installed.

You can then download the files to a sftp server by: file get license

Once you have the license file names you can open a case with licensing and ask them if they have PAK codes.

Graham

Hello Graham, can u throw more light on how you can can rehost the cucm by replacing the new Mac with the existing Mac of the licensed cucm publisher.? Is it possible to change Mac address of the the new vmware host with an existing vmware host? Won't there Mac address conflict?

Thanks Jaime..

One footnote to add here: The PAK also functions as a serial number for the purposes of support entitlement. This becomes esspecially useful when doing virtualized deployments.

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