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How to forward voicemail to an external email address?

tijuanach
Level 1
Level 1

We are currently running UC 11.0.1. We have a tenant who would like to receive voicemail to email (external email address). 

I have tried to relay messages to the email address. I've been testing with my external email address. I get an error message in Outlook that "delivery has failed to these recipients or groups. Remote server returned 554 4.0.1. 

 

1 Accepted Solution

Accepted Solutions

Hi,

Check your relay server whether its able to communicate with your email
gateway and send media MIME. This is an email problem. The role of UC ends
once the message is submitted to SMTP relay.

**** please remember to rate useful posts

View solution in original post

2 Replies 2

Hi,

Check your relay server whether its able to communicate with your email
gateway and send media MIME. This is an email problem. The role of UC ends
once the message is submitted to SMTP relay.

**** please remember to rate useful posts

Thank you Mohammed!! 

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