How to get unity connection the pre recorded system greeting?

[MehmetKaya]

     I want to collect the pre re recorded system greeting.  Is there any way to get the pre recorded system greetings. I will collect and edit that wav.           

[MehmetKaya]

[MehmetKaya]

I need the standart greeding promt( standart greeding wav file). I dont know how to collect the wav file. is there any way to collect this wav file.

[MehmetKaya]

My aim is that to collect the english and turkish standart wav as a one wav. caller will hear english greeting first than turkish greeting.

[Jaime Valencia · Accepted solution]

You cannot get or change the built-in greetings, you would need to record and upload such greeting under the std greeting for your users/call handlers.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[MehmetKaya]

There would be any web sites or locations to get the stndart greeting. Thanks for your response Jaime. BUt ı guess there would be any place to get this. Maybe using winscp to get ı guess .

[MehmetKaya]

is there any cli command to obtain standart greeding wav. fro CLI on unity connection?

[Vadym Maliarov · Accepted solution]

it's possible to obtain wav files (greetings + voice messages), BUT you need to have a root account

Greetings wav files are located here

/var/opt/cisco/connection/lib/streams

Voice messages wav files are stored here:

/var/opt/cisco/connection/mail/unitymbxdb1

Vadym

[MehmetKaya]

I ll open a case to cisco to obtain the related wav. hope ı will