how to get usage reports from each user/Directory Number in CUCM

[sharathpk0912]

How to generate usage reports (including the details of outbound calls, time duration, dialled numbers) from each DN in CUCM.

Please guide me to get the reports.

[Suresh Hudda]

If you have cdr enabled in cucm the you can browse this "HTTP://<cucm ip>car and export reports..it just require few minutes to explore.

Suresh

[sharathpk0912]

i think CDR is not enabled. While generating the report, it says 36001: data is not available in the database.

This is the first time I am involving in this. Please explain it in more detail to enable CDR.

[Suresh Hudda · Accepted solution]

There is service parameter named 'cdr flag' in cucm that should be true

Suresh

[sharathpk0912]

Thanks for your support. Its done.

[Deepak Rawat]

Go through the below document which very well explains the concept of CAR/CDR in detail:

https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records#Overview

Regards

Deepak