04-19-2016 12:53 AM - edited 03-17-2019 06:37 AM
Dear All,
IP phone 9971 unregistered all of a sudden, it has ip address, correct tftp, default router ip address, please help me how to hard reset this phone.
Thank you in advance
Solved! Go to Solution.
04-19-2016 08:25 AM
Hi there,
Just in case you ever need this again;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua96332
04-19-2016 01:46 AM
But this phone is receiving CUCM IP
04-19-2016 01:47 AM
sorry for typo.
I mean phone is not receiving cucm IP
04-19-2016 04:14 AM
I have remove the phone and readded.
This is working now...
04-19-2016 08:25 AM
Hi there,
Just in case you ever need this again;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua96332
04-19-2016 08:34 AM
Thank you so very much for your help...
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