how to i setup this auto attendant in cisco unity ?

[anand.narine1]

how do i setup an auto attendant in cisco unity server to provide a list of options to the caller eg.

press 1 to reach sales.  ( dials sales extension )

press 2 to reach marketing  ( dials marketing extension )

[anand.narine1]

if anyone can point me in the right direction as to what feature should be used in cisco unity

[Jose Pablo Villalobos Urena · Accepted solution]

U want to setup call handlers, and with that you can have keypad options to go to different call handlers and so forth.

I will really recomend you to seeks for book on this matter, otherwise will be a little hard to explain with no experience in the field

Please Kudos/rate if this help!

[Jaime Valencia]

There are already plenty of threads with step by step configs and pointers on CSC as I already told you in another thread, you just need to search.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk