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How to Identify caller ID and Interior who answered the call

Good evening
I wonder if there is a solution Call Manager Express can save the call log to an TFTP or FTP server, to extract the caller ID and the interior who answered the call, so they can be made available to a CRM owner. Tks

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Hello,

With File Accounting. Read more here:

http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html

Hope to help, if it does please rate.

Kind regards,

- Adrian.

View solution in original post

1 REPLY 1
Highlighted
Rising star

Hello,

With File Accounting. Read more here:

http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html

Hope to help, if it does please rate.

Kind regards,

- Adrian.

View solution in original post

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