03-30-2017 07:02 AM - edited 03-17-2019 09:56 AM
Hello,
I try to free up Unity connection license, so I have to identify these users who are not active in Unity Connection.
Any idea to find out these non active Unity Connection users? Maybe run a report?
Version: Unity Connection 8.6
Your help and input is high appreciated.
Master001
03-30-2017 07:09 AM
Hi there,
Unused Voice Mail Accounts Report
For unused mailboxes (these are mailboxes where the user has never gone through the "first time enrollment")
Tools > Reports > Unused Voice Mail Accounts Report .
There are also a number of results in this great "Unity" tool that can help in determining unused accounts in Unity Connection. Here are a few;
Mailbox unread messages older than 60 days
. The number of messages currently in the users’ mailbox that are unread (new) and arrived 30 or more days ago. This can be useful in finding mailboxes that are not being used.
NOTE: This requires that the time of the local client and the time of the Connection server be in agreement (they do not need to be in the same time zone, of course).
Time of Last Call. Indicates the date and time the user called in to check messages last. This can be handy for finding out which boxes have not been access at all or which ones have not been accessed in a long time. This value is converted into the local time of the computer you are running User Data Dump on
From this awesome tool;
Cisco User Data Dump
http://ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm#_Toc320093163
Cheers!
Rob
03-30-2017 08:09 AM
Thanks Rob! Will try.
Master001
03-31-2017 06:37 AM
I have tried and it works perfectly. Thanks again Rob.
Master001
03-31-2017 08:18 AM
You are most welcome my friend! Glad to be of some small help here.
Cheers!
Rob
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