Here is a link, you should be able to find relevant information:
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Our client wants to use TAPI for their CRM to get the CDR from CUCM.
How is it possible for the ff:
Your question will be much more suited for the below TAPI Developer community:
Has this issue been resolved? I would like to recommend checking out Tenfold as a 3rd party CTI solution. Tenfold integrates Cisco and Microsoft Dynamics seamlessly. They offer features such as click to dial, automatic call logging, screen pops on inbound and outbound calls and advanced analytics.