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How to keep original caller-id when forwarded to a Hunt-Pilot

mgruyters
Beginner
Beginner

Hello,

We upgraded from version 6.1 to 8.0.3. The problem we have is that we see the hunt-pilot caller-id instead of the original called number from a phone in the huntgroup. So when a phone is called and cfna or cfb is triggered to the hunt-pilot the phone in the hunt-list sees the hunt-pilot caller-id and not forwarded from xxxx. The huntphones are secretaries how would like to know which phone is originally called.

The costumer says this worked in 6.1. I do see the calling-id in my testlab, the costumer claims he sees the hunt-pilot nr also in de calling-id.

What can i do?

15 Replies 15

mgruyters
Beginner
Beginner

Dudes?

Anybody?

We just did an upgrade from 4.1 to 8.5 for a customer and are having the same problem. I haven't found a solution yet...

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend