12-18-2016 10:03 PM - edited 03-17-2019 08:59 AM
Hi Guys,
Is there any option to lock IP Phone to prevent unauthorised call after office hours like keypad lock or user name/pin for IP Phone
Kindly suggest
Thanks in Advance,
Solved! Go to Solution.
12-18-2016 10:16 PM
Hi Nisar,
The is not such feature to lock keypad on CISCO Phones, Depending on the business requirement we can implement EM.
We can configure Extension mobility service on the phones so that the users use a pin to log into their device profile before they make the calls.
The Cisco Extension Mobility feature allows users to configure any Cisco Unified IP Phone model XXXX as their own, on a temporary basis, by logging in to that phone. After a user logs in, the phone adopts the individual user default device profile information, including line numbers, speed dials, services links, and other user-specific properties of a phone. For example, when user A occupies a desk and logs in to the phone, that user directory number(s), services, speed dials, and other properties appear on that phone; but when user B uses the same desk at a different time, user B information display.
JB
12-19-2016 12:12 AM
As Jitender and Adarsh correctly pointed out, there is no such feature on CM. You can either use FAC or a third party application to achieve this. Same thing is documented below as well:
http://docwiki.cisco.com/wiki/Endpoints_FAQ#Can_I_lock_my_phone.2C_or_require_a_PIN_before_making_calls.3F.3F
Regards
Deepak
12-18-2016 10:13 PM
Hi,
Call manager does not have native configuration to lock the phone.
you may use other method to achieve this.
1) Extension Mobility.
2) Force Authorization code.
3) third party service (eg: Stone lock)
Please rate and mark correct if helpful
Regards,
Adarsh Chauhan
12-18-2016 10:17 PM
Thank you Adarsh,
Does Cisco 3905 SIP IP Phone support Extension Mobility? is there any key for service?
12-18-2016 10:27 PM
3905 does not support EM.
You may have to go with FAC which would be a global change or you might need to come up with new Route patterns.
Please rate and mark correct if helpful
Regards,
Adarsh Chauhan
12-18-2016 10:16 PM
Hi Nisar,
The is not such feature to lock keypad on CISCO Phones, Depending on the business requirement we can implement EM.
We can configure Extension mobility service on the phones so that the users use a pin to log into their device profile before they make the calls.
The Cisco Extension Mobility feature allows users to configure any Cisco Unified IP Phone model XXXX as their own, on a temporary basis, by logging in to that phone. After a user logs in, the phone adopts the individual user default device profile information, including line numbers, speed dials, services links, and other user-specific properties of a phone. For example, when user A occupies a desk and logs in to the phone, that user directory number(s), services, speed dials, and other properties appear on that phone; but when user B uses the same desk at a different time, user B information display.
JB
12-19-2016 12:12 AM
As Jitender and Adarsh correctly pointed out, there is no such feature on CM. You can either use FAC or a third party application to achieve this. Same thing is documented below as well:
http://docwiki.cisco.com/wiki/Endpoints_FAQ#Can_I_lock_my_phone.2C_or_require_a_PIN_before_making_calls.3F.3F
Regards
Deepak
07-14-2022 10:25 PM
Cisco IP Phone Lock/Unlock using a PIN : https://community.cisco.com/t5/ip-telephony-and-phones/cisco-ip-phone-lock/td-p/4650268
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