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Victor Elizarov
Beginner

How to play an announcement during outgoing call for called party

Is it any way in CUCM 11.0.1 to play an announcement "your call is being recorded" for called party in the beginning of the outgoing call from our office?

3 REPLIES 3
Manish Gogna
Cisco Employee

Hi Victor,

Within CUCM there is no such native option to play such an announcement to called party, you MAY however be able to get it to work with UCCX based on the call flow and how the script is programmed.

HTH

Manish

james.buchanan1
Beginner

You would need someone to write a TCL script to play as the call goes in or out from the voice gateway.

Rajkumar Yadav
Enthusiast

Hello Victor,

You can use the below third party recording solution for such scenarios.

Such features are not provided from CUCM itself and has to be from third party.

https://www.miarec.com/book/export/html/780

Also check from Imagicle recording solution if they provide the same feature.

Regards,

Raaj

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