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How to query phones by ActiveLoadID

Iyad Musleh
Level 1
Level 1

I 'm looking for a way to list/export all Cisco phones along with their ActiveLoadID. We're running on CUCM 8.5.1.  I've looked into Bulk Administration, but that only gives me what's in the Phone Load Name field.  I've used RTMT-->CallManager-->Device Search and, while it does show the ActiveLoadID, it only shows the first 200 devices with no option to see the remaining devices. (I have about 2,000 devices).  Anyone have any other ideas on how to get the ActiveLoadID?

1 Accepted Solution

Accepted Solutions

Deepak Rawat
Cisco Employee
Cisco Employee

You can run show risdb query phone on all the CM servers in the cluster to which phones are registered and then sort out the output in MS Excel and find the active FW load

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified...

Regards

Deepak

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4 Replies 4

Deepak Rawat
Cisco Employee
Cisco Employee

You can run show risdb query phone on all the CM servers in the cluster to which phones are registered and then sort out the output in MS Excel and find the active FW load

http://www.cisco.com/c/en/us/support/docs/unified-communications/unified...

Regards

Deepak

Iyad Musleh
Level 1
Level 1

That did the trick. . . Thanks Deepak!

Glad that it helped Iyad and thanks for marking the Correct Answer.

Regards

Deepak

gls47897FE
Level 1
Level 1

Running the show risdb query phone command on Subscribers with registered telephones works as designed. Thank you.