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Walkthrough Wednesdays
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qazzaq201
Beginner
Beginner
‎07-10-2017 06:56 PM
‎07-10-2017 06:56 PM

How to retrieve all call history in 3945?

Hi Experts,

I'm facing a problem that I want to retrieve all call history from 3945.

Now we use Genesys integrate with 3945, anyone could provide me a solution about it?

Thanks in advance

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Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee
‎07-11-2017 11:00 AM
‎07-11-2017 11:00 AM

You would need to configure CDR accounting in the GW to get that kind of information.

HTH

java

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