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stevenholzem
Beginner

how to stop the hunt pilot from logging as missed calls

Hello Everyone,

I am running CUCM 9.1 and have a simple Hunt Pilot setup. The customer complained that when he or she does not answer the call that originated in the hunt pilot, a missed call is displayed on the phone. How do I get rid of that without losing the ability to log normal missed calls? Is it possible?

 

Thank you

 

Steven

1 ACCEPTED SOLUTION

Accepted Solutions
Nadeem Ahmed
Cisco Employee

Hello Steven,

 

What is the algorithm you are using?

also please refer to below threads , might help you.

https://supportforums.cisco.com/discussion/10789326/missed-calls-hunt-groups

https://supportforums.cisco.com/discussion/11280136/hunt-list-cucm-85

 

 

 

Br,

Nadeem Ahmed

Br, Nadeem Please rate all useful post.

View solution in original post

1 REPLY 1
Nadeem Ahmed
Cisco Employee

Hello Steven,

 

What is the algorithm you are using?

also please refer to below threads , might help you.

https://supportforums.cisco.com/discussion/10789326/missed-calls-hunt-groups

https://supportforums.cisco.com/discussion/11280136/hunt-list-cucm-85

 

 

 

Br,

Nadeem Ahmed

Br, Nadeem Please rate all useful post.

View solution in original post

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