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How to trace call flow when phone is with sip and CUCM and VG is with h.323

virendra_pthk
Level 1
Level 1

Hello ,

 

I have location where SIP is protocol used between IP phone and CUCM, H.323 signalling configured between CUCM and Cisco Voice gateway.

When i did CUCM trace and went to RTMT > Voice/Video > Session Trace Log View> Real Time data, when i run this then i display  Incoming,Outgoing and DN to DN between IP phone to CUCM, it is not displaying Voice gatewat, then i though H.323 is configured between CUCM to Voice Gateway.

 

My query is that How should i trace call flow in scenario.

 

The prompt response would be highly appreciated. 

Best Regards

Virendra P

Regards
Virendra P
2 Replies 2

virendra_pthk
Level 1
Level 1

Hello ,

 

I have location where SIP is protocol used between IP phone and CUCM, H.323 signalling configured between CUCM and Cisco Voice gateway.

When i did CUCM trace and went to RTMT > Voice/Video > Session Trace Log View> Real Time data,
when i run this then it is only displaying Incoming,Outgoing and DN to DN between IP phone to CUCM,
it is not displaying Voice gateway , then i though H.323 is configured between CUCM to Voice Gateway.

Regards
Virendra P

1) You have to use translatorX tool to parse the data and trace the calls.
Below post will be helpful

https://community.cisco.com/t5/collaboration-voice-and-video/trace-reading-with-translatorx/ta-p/3165178.

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris
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