How to troubleshoot outgoing calls not working on call manager 7

Taylor Scott · ‎01-30-2015

What are the steps to check for outgoing calls not working on call manager 7? Office phones

cheers

Jaime Valencia · ‎01-30-2015

Start by checking all your call routing and transformations, then move on to the GW to debug the calls.

HTH

java

if this helps, please rate

shh5455 · ‎01-30-2015

https://<ip-address>/dna

If you have that service enabled it will tell you if your call flow logic works. What sound do you hear when it fails? A recording or fast busy?

Is your gateway H.323, MGCP, or SIP?