How to upgrade cucm 7 to 10

[shijingk87]

Hi,

Pls help me how to upgrade cucm ver 7 to 10 

[Aditya Gupta]

Hi

Can you provide the exact CUCM Versions , from which you are upgrading and to which you want to upgrade .

Also, can you be a little more specific on what kind of information are you looking for ?

Regards

Aditya Gupta

[Aman Soi]

Hi,

In addition to what Aditya has asked, u can opt for PCD[Prime Collaboration Deployment] for doing the upgrade.

Need to have valid UCSS/ESW contract for ordering through PUT[Product Upgrade Tool]

regds,

aman

[shijingk87]

Hi,

Please check the details ,

1. CUCM 7.0 to 10.
2. Unity connection (messaging).
3. 322 IP Phones firmware upgrade.
4. All upgrade licenses and hardware provided by customer.

Hardware and Software details of Call Manager and Unity are required

Hardware Version:

Platform Type	7816I3
Serial Number	KQPANXZ
Processor Speed	3200
CPU Type	Intel(R) Celeron(R) D CPU 3.20GHz
Memory	2048 Mbytes
Object ID	1.3.6.1.4.1.9.1.898
OS Version	operatingsystem.UCOS4.0.0.0-9
RAID Details	RAID not configured

Software Version:

Active Version

7.0.2.20000-5

Licenses:

Phone License Feature

License Server	Units Authorized	Units Used	Units Remaining	Units Pending
192.168.1.31	322	317	5	0
Total Units for Feature	322	317	5	0

CCM Node License Feature

License Server	Units Authorized	Units Used	Units Remaining
192.168.1.31	2	1	1
Total Units for Feature	2	1	1

Software License Version

License Server	SW Version
192.168.1.31	7.0

2- Number of IP phones currently in use and their model details are required

Models of IP Phones:

7936

7960

7912

7911

7940

7942

Number of IP Phones:

84

3- Existing Voice Gateway model details are required and which PSTN lines are in use FXO or PRI?

VOICE GATEWAY DOES NOT NEED TO BE CHANGED
4- Which signaling protocol is used for communicating with gateways H323 or MGCP? I DON’T KNOW ABOUT THIS
5- Are there any remote sites where IPT is used or is it a single site only? NO, IT IS A SINGLE SITE
6- Are there any third-party applications integrated with Call Manager (e.g. Fax, Billing, Recording)? NO
7- Existing configuration needs to be migrated to the new system or not? YES
8- Which NTP device is used on the network? DOMAIN CONTROLLER SERVER
9- Is there any integration of Call Manager with Active Directory? NO
10- Are there any issues which exist in the current system? If yes, please provide details.  YES IT HAS REACHED END OF SUPPORT LIFE, CISCO WILL NOT SUPPORT IT ANYMORE. IP PHONE G7912 KEEPS DISCONNECTING.

[Jaime Valencia]

You basically have two options

A) PCD

B) Jump upgrade, then upgrade to 10.x

If that 7816 has a 5K, then forget about the above, your options then would be

A) BAT for CUCM

B) Cobras for CUC

And you need to mention EXACTLY what assistance you need.

Have you already reviewed the upgrade guides and RNs of 10.x??? If not, that would be one of the first steps

[bsiapco]

 Hi,shijingk87.

Can you tell me more about the upgrade? What are you trying to achieved? 

Please feel free to PM me if you need further assistance.

Thanks!