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Hunt group across multiple clusters

Hi there,

Don’t think this is possible but though I would double check.

There is a requirement for a broadcast hunt group to be setup with some of the users registered on different clusters. CM version is 8.5 and cluster are connected via SIP trunk.

Is this possible and if not any suggestions for a work around?

Thanks

Alexis

http://www.netpacket.co.uk/ http://www.blog.netpacket.co.uk/
1 Accepted Solution

Accepted Solutions

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

well you can do a clever thing with this by using remote destination profile.

So for users on the remote cluster you set up remote destination profile for them using SNR..

Have a look at this link

https://supportforums.cisco.com/docs/DOC-14629

The differnece between a cell phone is that you need to create a route pattern for the remote cluster destination profile to route via the sip trunk to the remote cluster....

This should work....This way when the dummy dn you use for the user in the remote cluster is called it will ring their remote destination profile on the other cluser...

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1 Reply 1

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Hi,

well you can do a clever thing with this by using remote destination profile.

So for users on the remote cluster you set up remote destination profile for them using SNR..

Have a look at this link

https://supportforums.cisco.com/docs/DOC-14629

The differnece between a cell phone is that you need to create a route pattern for the remote cluster destination profile to route via the sip trunk to the remote cluster....

This should work....This way when the dummy dn you use for the user in the remote cluster is called it will ring their remote destination profile on the other cluser...

Please rate useful posts

"I am complete in God, God completes me"

Please rate all useful posts